Conduct & Performance
Independent & defensible Investigations.
When conduct or performance concerns arise, the risk isn’t ‘just the issue itself’ - it’s how the process is handled. We help you run fair, consistent and defensible processes with clear documentation, manager coaching, and practical next steps you can implement immediately.
- Underperformance, capability concerns, missed expectations
- Behavioural issues, misconduct and workplace standards
- Difficult conversations that need structure and documentation
- Escalations where you need a formal pathway (warnings, show-cause, outcomes)
- Clear, employee-ready wording (letters, and scripts)
- A step-by-step process you can follow (including timing and documentation points)
- Practical manager coaching (what to say, what to avoid, what to document)
- Outcome support and clear next steps so matters keep moving
What you’ll get
What’s included
For when you need to call an employee to a meeting, put concerns in writing, and run a structured conversation. Includes a tailored letter and a practical meeting script aligned to the purpose of the meeting.
A complete, defensible show-cause pathway for higher-risk matters. Includes the key letters, talking points, and an outcome template so you can follow a consistent process end-to-end.
A supportive, practical PIP that sets clear expectations and review checkpoints, supported by manager coaching to ensure conversations and documentation remain fair, consistent and procedurally sound.
Support at the outcome stage to help deliver the message clearly, keep the meeting controlled, and ensure the documentation accurately reflects what occurred.